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Privacy & Security

Effective date: January 02, 2019

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

Data Collected & Retention

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

  • Server / Guild IDs, and all information related to the server including channel names and IDs.
  • Configuration settings / options that are provided by the user.
  • Username changes and nickname changes
  • Message IDs
  • Message Timestamps
  • Message content which is stored for a maximum of 14 days if it is ran with a command.

Data Sharing

Melanie Bot is committed to user privacy and does not expose or sell your data to any 3rd parties.

Data Usage

Username and nickname changes are stored to provide functionality necessiary for the ;names command. All other items collected above are used to provide essential functionality of that bot for it to run stable.

Data Removal

The easiest way to request your data be deleted is by using the bot command ;deletemydata. This requires no admin interaction or verification and is done in a prompt manner.

If you are not able to access your Discord account, we can process deletion requests off the platform. These removal requests can be made by contacting email contact@melaniebot.net.

Data Request

A copy of your data can be provided free of charge by contacting datarequests@melaniebot.net. We'll reach out back to you over Discord to provide you the archive of your data. Expect a response within 7 business days.

Security capabilities & Payment Information

All data that is collected is encrypted at rest and in transit. Payment information is processed through Stripe, and no payment information is processed through Melanie directly.